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Frequently Asked Questions.

Can these products be sold in my country?

Before ordering, please check whether the product can be distributed in your country. Please be aware some products may not legal in every country. Please kindly check your country’s law before placing an order.

How can I contact Buzz Novelty if I have any further questions?

You can contact us via online support chat on weekdays from 8 AM until 4 PM (CET) or anytime via e-mail at

How do I know that I need to charge my vapes?

When the device is in use and with low power, the indicator will flash three times to indicate that the device needs to be charged.
It will not indicate if it is not in use.

How can I become your wholesaler?

Please contact us with the necessary information.
One of our sales representatives will contact you in some business days.

everything you need

everything you need